I'm back
Posted: Wed Oct 31, 2012 7:38 pm
Sandy was almost a non event here. Almost. About 4PM on Monday a huge gust went thru and took out 5 poles in front of the house. Luckily one was injured and there was no property damage. Luckily for us a power company employee was on the way home and saw the whole thing. Within 2 hours there were trucks everywhere. Why I do not know because nothing could be done in the wind. They blocked off the street and were back at 7 AM the next morning. We were back with power by 2 PM. Now the bad part. I called Time Warner to report the lack of service and the recording indicated that they were aware of the outage in the area and were working on it. Still no service this morning so I called back and was informed that my problem had been repaired.
SOOO After being on hold for 30 minutes and finally getting a real person they forced dispatched someone who layed a new underground drop on the lawn and we are now back up.
STUPID PART: The kids across the street were also out of service due to a cut drop. " I'm sorry I can't do anything unless they report it." Now they have to have someone come back. Lost time travelling more fuel expense etc etc. I could probably save them a passel of bucks if I taught them to do what we used to. If your were there and it was broke you fixed. Report or no report.
I will now get off my soap box.
SOOO After being on hold for 30 minutes and finally getting a real person they forced dispatched someone who layed a new underground drop on the lawn and we are now back up.
STUPID PART: The kids across the street were also out of service due to a cut drop. " I'm sorry I can't do anything unless they report it." Now they have to have someone come back. Lost time travelling more fuel expense etc etc. I could probably save them a passel of bucks if I taught them to do what we used to. If your were there and it was broke you fixed. Report or no report.
I will now get off my soap box.