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Guess you don't want me here? Keep getting kicked off!

How do I.... ?
Matt Kirsch
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Guess you don't want me here? Keep getting kicked off!

Postby Matt Kirsch » Thu Mar 16, 2017 8:26 am

Seems like every other time I click on a thread, I get logged off the site. I go to reply and I can't because I'm not logged in.

Every time I log in I check the "remember me" or "keep me logged in" box (whatever it is, I can't remember).

No idea what's going on. Checked with my IT people. Everything's fine on my end.

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Jim Becker
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Re: Guess you don't want me here? Keep getting kicked off!

Postby Jim Becker » Thu Mar 16, 2017 10:50 am

Have you tried clearing your cookies? There is a link at the bottom of this page "Delete all board cookies". Try it then log back in.

Matt Kirsch
10+ Years
10+ Years
Posts: 4948
Joined: Tue Jun 08, 2004 3:04 pm
Zip Code: 14559
Circle of Safety: Y
Location: Rochester, NY

Re: Guess you don't want me here? Keep getting kicked off!

Postby Matt Kirsch » Wed Mar 22, 2017 2:18 pm

Yes, many times. I even got my computer re-imaged by the IT department and started off clean.

It just happened again, which reminded me that I posted this thread.

Jim Becker
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Re: Guess you don't want me here? Keep getting kicked off!

Postby Jim Becker » Wed Mar 22, 2017 2:43 pm

You have your browser option to allow cookies (or only block 3rd party) don't you? I think you must or it would never keep you logged in. If that isn't it, your problem is beyond my pay grade.

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Dennis
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Re: Guess you don't want me here? Keep getting kicked off!

Postby Dennis » Wed Mar 22, 2017 5:58 pm

Matt,

As Jim stated and you know, login information is stored on the site and in cookie files on your computer. If something happens to the cookie file (deleted or blocked), the system will have no idea who you are.

However, that being said, your loss of a "session" is more than likely related to possibly your IP address changing while you are connected to the site. Since you are accessing the site from work, you are most likely going through some company firewall/portal/vpn/etc. to access the "wild" internet. If your IP address changes while accessing the site, the forum will not recognize your connection and block the session cookie. Currently, the site validates IP addresses using the first two digits of your IP address.
For example,
IP address 192.168.1.1 would be checked for 192.168.x.x. Any change to the last two digits would be allowed, however if one or both of the first two changes, it's a different connection and a possible security risk and the session cookie would be invalid.

You can do some tests on Google by typing "whats my ip" in the search box. If you do that several times and it keeps changing, that is the likely cause of your drops.

Dennis
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Matt Kirsch
10+ Years
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Posts: 4948
Joined: Tue Jun 08, 2004 3:04 pm
Zip Code: 14559
Circle of Safety: Y
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Re: Guess you don't want me here? Keep getting kicked off!

Postby Matt Kirsch » Fri Mar 24, 2017 10:46 am

That might be it. Also might explain issues I'm having with other sites.

Also please keep that "from work" thing under your hat :)


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