Another customer service complaint-UPDATE

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Re: Another customer service complaint-UPDATE

Postby Jim Becker » Wed Mar 14, 2012 8:20 pm

Look up dad's address and mail a copy of the email to him at home.
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Re: Another customer service complaint-UPDATE

Postby Steve Butram » Thu Mar 15, 2012 5:19 am

After I got out of High School I worked for a small family trucking Company. Mel was the owner he always said that it was always the Grandson that sank the family business. He was right his Son kept it running and the Grandson let it all get away.

It may be the Grandson that you have been dealing with Bob.
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Re: Another customer service complaint-UPDATE

Postby Bob McCarty » Thu Mar 15, 2012 9:46 am

Winfield Dave sent me the link to the BBB. Even though they are not members, they will receive a copy of the review I wrote. I'm not going to pursue this any further (no point sinking to their level) unless they contact me.

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Re: Another customer service complaint-UPDATE

Postby Stanton » Thu Mar 15, 2012 10:31 am

Bob McCarty wrote:I'm not going to pursue this any further (no point sinking to their level) unless they contact me.

Bob


Probably the best course of action; log it with BBB then walk away. Two factors against them are their current business philosophy and time...

Sorry to hear of our bad experience, Bob, but there's more than one tire changer company out there dying to do business with you. :)
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Re: Another customer service complaint-UPDATE

Postby VinceD » Thu Mar 15, 2012 7:00 pm

Bob McCarty wrote: I'm not going to pursue this any further (no point sinking to their level) unless they contact me.

Bob


Probably the wisest move you could make.
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Re: Another customer service complaint-UPDATE

Postby dirtyred » Thu Mar 15, 2012 7:56 pm

why dont all of us just bombard them with stinking reviews? :evil: :lol: might get their attention! :big smile:
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