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Another customer service complaint-UPDATE

Anything that might not belong on the other message boards!
Jim Becker
Team Cub
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Joined: Sun Feb 02, 2003 2:59 pm
Zip Code: 55319
Circle of Safety: Y
Location: MN

Re: Another customer service complaint-UPDATE

Postby Jim Becker » Wed Mar 14, 2012 8:20 pm

Look up dad's address and mail a copy of the email to him at home.

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Steve Butram
Cub Pro
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Posts: 2458
Joined: Mon Feb 17, 2003 7:53 am
Zip Code: 47906
eBay ID: steveb05
Tractors Owned: 1947 in well used condition
1948 restored
Nice original 1950 just out of the Demo Range
628 2 wheel Trailer
1950 Demo
Tryke
Rat Cub
Circle of Safety: Y
Location: IN West Lafayette

Re: Another customer service complaint-UPDATE

Postby Steve Butram » Thu Mar 15, 2012 5:19 am

After I got out of High School I worked for a small family trucking Company. Mel was the owner he always said that it was always the Grandson that sank the family business. He was right his Son kept it running and the Grandson let it all get away.

It may be the Grandson that you have been dealing with Bob.
Be prepared to be unprepared Seth Goden

Bob McCarty
Team Cub
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Zip Code: 80501
Tractors Owned: Cubs, MH Pony, Shaw, Allis G, 1934 Silver King, JD LA and LI, Gibson D, David Bradley Tri-Trac
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Location: CO, Longmont

Re: Another customer service complaint-UPDATE

Postby Bob McCarty » Thu Mar 15, 2012 9:46 am

Winfield Dave sent me the link to the BBB. Even though they are not members, they will receive a copy of the review I wrote. I'm not going to pursue this any further (no point sinking to their level) unless they contact me.

Bob
"We don't need to think more,
we need to think differently."
-Albert Einstein

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Stanton
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Joined: Mon Jun 22, 2009 6:56 am
Zip Code: 64070
Tractors Owned: 1942 Farmall AV, serial #87025
1947 Farmall Circle Cub, serial #2116
1948 Farmall Cub, serial #46066
Circle of Safety: Y
Location: Lone Jack, MO

Re: Another customer service complaint-UPDATE

Postby Stanton » Thu Mar 15, 2012 10:31 am

Bob McCarty wrote:I'm not going to pursue this any further (no point sinking to their level) unless they contact me.

Bob


Probably the best course of action; log it with BBB then walk away. Two factors against them are their current business philosophy and time...

Sorry to hear of our bad experience, Bob, but there's more than one tire changer company out there dying to do business with you. :)
Stanton
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VinceD
10+ Years
10+ Years
Posts: 4587
Joined: Mon Apr 17, 2006 9:17 pm
Zip Code: 65626
Tractors Owned: 1949 Cub "Frodo"
1949 Cub "Sam" (future Project)
1965 Lo-Boy "Pippin"
1940 H "Walter"
1953 SC "Gimli"
Cub Cadet HDS 2155
Circle of Safety: Y
Location: MO, Bakersfield, (South - Central)

Re: Another customer service complaint-UPDATE

Postby VinceD » Thu Mar 15, 2012 7:00 pm

Bob McCarty wrote: I'm not going to pursue this any further (no point sinking to their level) unless they contact me.

Bob


Probably the wisest move you could make.
Vince
High atop Hummingbird Hill
In the Missouri Ozarks
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dirtyred
10+ Years
10+ Years
Posts: 1414
Joined: Sun Aug 02, 2009 11:52 am
Zip Code: 31648
Tractors Owned: 1949 farmall cub (tinkerbell) 1949 allis chalmers(ole bess) 1949-50 ?john deere model a
Location: statenville ga

Re: Another customer service complaint-UPDATE

Postby dirtyred » Thu Mar 15, 2012 7:56 pm

why dont all of us just bombard them with stinking reviews? :evil: :lol: might get their attention! :big smile:
He that tilleth his land shall be satisfied with bread: Proverbs 12:11


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